Returns & Exchanges
At Newbie, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. Whether the fit isn't right or you've changed your mind, we are here to make your exchange or refund process effortless.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Place the items in their original packaging, ensuring all garment tags are intact and the invoice is included inside the box.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.